Privacy Policy

Effective date: 17.11.2025

1. Introduction

This Privacy Policy explains how Sisumo Oy (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you:

purchase digital products on Etsy or Payhip

purchase physical prints on Saatchi Art

browse our website (sisumo.fi)

contact us via email or website forms

We process personal data in compliance with the General Data Protection Regulation (EU 2016/679) (GDPR) and applicable Finnish laws.

2. Data Controller

Sisumo Oy
Business ID: 3540501-6
Address: Norkkokuja 1 C 11, 01360 Vantaa, Finland
Email: contact@sisumo.fi

3. What Personal Data We Collect

We may collect the following types of personal information:

3.1 Information provided through purchase platforms

When placing an order via Etsy, Payhip, or Saatchi Art, we receive only the information these platforms provide to sellers:

Name

Email address

Postal address (for physical products)

Order details and purchase history

Any optional notes or custom instructions

We do not receive or store full payment card details.

3.2 Information you provide directly

Email correspondence

Customer support messages

Optional file uploads or custom requests

3.3 Automatically collected data (website analytics)

When you browse our website, we use Google Analytics 4 (GA4) to collect:

IP address (anonymized)

Device and browser information

General location (city-level, approximate, anonymized)

Pages visited and time spent

Referring website

IP addresses are anonymized according to Google Analytics 4’s privacy standards.

4. Legal Basis for Processing

We process personal data under the following GDPR bases:

Contractual necessity: to process and deliver your order, provide customer support

Legal obligations: tax, accounting, and invoicing requirements

Legitimate interests: running a secure and effective business, preventing fraud, improving our website and services

Consent:

optional marketing communications (only if you opt in)

non-essential analytics cookies (GA4) depending on your jurisdiction

5. How We Use Your Information

We use personal data for the following purposes:

To process and deliver orders

To handle customer service inquiries

To send digital products and order updates

To manage returns and service issues

To comply with legal and accounting obligations

To improve our website and customer experience

To monitor website traffic and functionality (GA4)

We do not use personal data for automated decision-making or profiling that produces legal or significant effects.

6. Data Sharing and Third Parties

We share personal data only when necessary and only with trusted service providers:

6.1 Purchase platforms (independent data controllers)

Etsy

Payhip

Saatchi Art

These platforms act as independent data controllers for:

account creation

payment processing

fraud detection

order management on their platform

Your data is processed under their own privacy policies.

6.2 Payment processors

(Depending on the platform)

Stripe

PayPal

Etsy Payments

Payhip Payments

We do not receive your full payment details.

6.3 Service providers (data processors)

Some services may process data on our behalf:

Website hosting provider

Email service provider

Cloud storage providers

Google Analytics (with IP anonymization)

All processors operate under GDPR-compliant agreements.

6.4 Legal requirements

We may disclose information if required by:

court order

law enforcement

tax authorities

7. International Data Transfers

Some service providers (e.g., Google) may process data outside the EU/EEA.

When this happens, we ensure legal safeguards:

Standard Contractual Clauses (SCCs) approved by the European Commission

Additional security measures, such as encryption and anonymization

We do not rely on the invalidated EU–U.S. Privacy Shield framework.

8. Data Retention

We retain personal data only as long as necessary:

Order and accounting records: 6 years (Finnish Accounting Act)

Customer support messages: up to 24 months

Analytics data (GA4): 14 months (default retention)

Marketing consent data: until consent is withdrawn

After retention periods expire, data is deleted or anonymized.

9. Your GDPR Rights

You have the following rights:

Right of access – request a copy of your data

Right to rectification – correct inaccurate information

Right to erasure – request deletion when allowed by law

Right to restrict processing

Right to object to certain processing

Right to data portability

Right to withdraw consent
(e.g., marketing emails)

Right to lodge a complaint with your local data protection authority

In Finland: Tietosuojavaltuutetun toimisto

To exercise your rights, contact: contact@sisumo.fi

10. Cookies and Analytics

Our website uses:

Google Analytics 4 (GA4)


Used to understand website usage and improve the service.
GA4 anonymizes IP addresses and does not store identifiable user data.

Cookie options

Visitors may:

decline non-essential cookies

block cookies through browser settings

withdraw consent at any time

A cookie banner is shown where legally required.

11. Children’s Privacy

Our products and services are not intended for individuals under 16 years of age.
We do not knowingly collect personal data from minors.
If you believe a minor has provided information, please contact us for deletion.

12. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

encryption

secure connections (HTTPS)

access controls

minimal data collection

restricted access to customer information

13. Changes to This Policy

This Privacy Policy may be updated when needed to reflect:

legal requirements

operational changes

updates to services or platforms

Updated versions will be published on our website with a revised date.






Company Info